1. Introduction
At TANG BADHAM LLC, we value the trust you place in us and are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, and protect the information you provide while engaging with us, whether through our website, email, phone, or in-person consultations.
By using our services or purchasing our products, you agree to the practices outlined in this Privacy Policy. If you have any questions, we encourage you to reach out to us at studio@tangbadham.com.
Your privacy is a cornerstone of our operations, and we strictly adhere to all applicable laws, including the General Data Protection Regulation (GDPR) for our European customers and the California Consumer Privacy Act (CCPA) for those in California.
2. Information We Collect
We collect personal information to deliver exceptional customer experiences, fulfill orders, and continually improve our services. Below is a breakdown of the types of information we collect:
2.1. Personal Identifiable Information (PII)
This includes data that identifies you as an individual, such as:
Full name
Email address
Phone number
Billing and shipping address
2.2. Payment Details
When you place an order, we collect necessary financial details, such as bank account numbers for ACH payments. Payment processing is securely handled by third-party providers, and we do not store your full payment details.
2.3. Automatically Collected Information
When you visit our website, we collect data about your device and how you interact with our website. This includes:
Your IP address and geolocation data
Browser type, version, and operating system
Pages viewed, time spent on our site, and referral sources
2.4. Transactional and Behavioral Data
This includes details of your interactions with our business, such as:
Orders placed, product preferences, and delivery details
Communication history via email, phone, or social media platforms
Preferences shared during custom order consultations
2.5. Voluntary Data
If you choose to participate in surveys, subscribe to our newsletter, or engage with our marketing campaigns, we collect the information you voluntarily provide (e.g., feedback, preferences, or additional contact details).
3. How We Use Your Information
Your data is essential for the smooth functioning of our operations. Here’s how we use it:
3.1. Fulfillment of Orders
To confirm and process your orders.
To manufacture, package, and ship your products.
To provide updates on production, delivery timelines, and any changes affecting your order.
3.2. Communication
To respond to inquiries and offer customer support.
To keep you informed about your order status and address post-purchase queries.
3.3. Marketing and Personalization
To send promotional offers, updates about new collections, or invitations to events (only if you’ve opted in).
To personalize your shopping experience based on your browsing and purchase history.
3.4. Business Improvements
To understand how our customers engage with our products and website.
To improve website functionality, enhance customer service, and develop new products.
3.5. Legal and Regulatory Compliance
To meet tax, legal, and bookkeeping obligations.
To address disputes, prevent fraud, and comply with law enforcement requirements.
4. Sharing Your Information
4.1. With Service Providers
To fulfill our commitments to you, we may share your data with trusted third parties, including:
Payment Processors: For secure payment transactions (e.g., banks and ACH providers).
Shipping Partners: To deliver your products efficiently.
Marketing Tools: Platforms that help manage email campaigns or website analytics.
4.2. With Legal Authorities
We may disclose your information if required by law or to protect our legal rights, such as responding to subpoenas, preventing fraud, or investigating potential violations.
4.3. With Your Consent
We will only share your personal data with other parties beyond these purposes when you have given explicit consent.
5. Cookies and Tracking Technologies
5.1. Minimal Cookie Usage
Tang Badham Studio’s website is hosted on Framer, a platform that minimizes cookie usage and ensures GDPR compliance without requiring a cookie banner.
5.2. No Personal Data Tracking
The built-in analytics tool in Framer does not use cookies, and all collected data is anonymized.
This means no personal data or identifiable information about your site visitors is recorded or stored.
