These Sales Terms ("Terms") govern the purchase of made-to-order PILOT modular sofas and other products ("Products") from TANG BADHAM LLC (“we,” “us,” “our”) through our website or direct communication channels. By purchasing from us, you agree to these Terms. If you have questions, contact us at studio@tangbadham.com or 646-852-4982.
2.1. Description and Customization
Our modular sofas are customizable, offering various configurations, fabrics, and finishes.
Product images and renderings are for illustrative purposes. Due to variations in materials and displays, actual items may differ slightly.
2.2. Custom Orders
We offer flagship configurations and custom arrangements tailored to your space. Custom orders are finalized through consultation and invoicing.
Lead times for custom orders are detailed in the Shipping section.
3.1. Currency and Taxes
Prices are listed in USD.
Domestic orders include sales tax based on shipping destination.
International customers are responsible for any customs duties, taxes, or fees imposed by their country.
3.2. Price Changes
Prices are subject to change without prior notice. However, the price in your confirmed invoice will remain binding for that transaction.
3.1. Currency and Taxes
Prices are listed in USD.
Domestic orders include sales tax based on shipping destination.
International customers are responsible for any customs duties, taxes, or fees imposed by their country.
3.2. Price Changes
Prices are subject to change without prior notice. However, the price in your confirmed invoice will remain binding for that transaction.
4.1. Ordering Process
Contact us via email, phone, or website to discuss your desired configuration.
Once finalized, an invoice will be issued. Payment of the invoice confirms your order.
Changes to an order are allowed within 3 days of invoice clearance.
4.2. Payment Methods
We accept wire transfers and ACH payments. Payment details will be provided with your invoice.
4.3. Order Confirmation
Once payment is received, we will confirm your order via email, including lead times and production updates.
4.1. Ordering Process
Contact us via email, phone, or website to discuss your desired configuration.
Once finalized, an invoice will be issued. Payment of the invoice confirms your order.
Changes to an order are allowed within 3 days of invoice clearance.
4.2. Payment Methods
We accept wire transfers and ACH payments. Payment details will be provided with your invoice.
4.3. Order Confirmation
Once payment is received, we will confirm your order via email, including lead times and production updates.
5.1. Delivery Timelines and Costs
Refer to the Shipping & Returns section for specific lead times and shipping costs.
5.2. Customer Responsibility
Ensure that your space is accessible for delivery (doorways, staircases, elevators, etc.).
Additional charges may apply for special delivery needs.
5.3. Delays
We are not responsible for delays caused by external factors such as weather, customs, or shipping carrier issues.
5.1. Delivery Timelines and Costs
Refer to the Shipping & Returns section for specific lead times and shipping costs.
5.2. Customer Responsibility
Ensure that your space is accessible for delivery (doorways, staircases, elevators, etc.).
Additional charges may apply for special delivery needs.
5.3. Delays
We are not responsible for delays caused by external factors such as weather, customs, or shipping carrier issues.
Refer to the Shipping & Returns section for detailed policies on returns, refunds, and damaged items.
7.1. Product Warranty
We offer a 5-year warranty covering manufacturing defects.
This does not include normal wear and tear, misuse, or accidental damage.
7.2. Claims Process
Notify us of defects within 30 days of discovery.
Provide photos and a description of the issue to studio@tangbadham.com.
We will repair, replace, or refund defective items at our discretion.
7.1. Product Warranty
We offer a 5-year warranty covering manufacturing defects.
This does not include normal wear and tear, misuse, or accidental damage.
7.2. Claims Process
Notify us of defects within 30 days of discovery.
Provide photos and a description of the issue to studio@tangbadham.com.
We will repair, replace, or refund defective items at our discretion.
8. Limitation of Liability
8. Limitation of Liability
8. Limitation of Liability
Our liability is limited to the cost of the purchased Product.
We are not responsible for indirect, incidental, or consequential damages, including loss of use or data.
9. Governing Law and Dispute Resolution
9. Governing Law and Dispute Resolution
9. Governing Law and Dispute Resolution
9.1. Governing Law
These Terms are governed by the laws of the State of New York, USA.
9.2. Dispute Resolution
Any disputes will be resolved in the courts of New York City.
We encourage amicable resolution before pursuing legal action.
We reserve the right to amend these Terms at any time. The version applicable to your purchase is the version in effect at the time your order is confirmed.
